FRAUD ALERTS

 

When GEFCU receives notification of a data breach, protecting you is our priority. 

Here’s more about what we are doing to protect our members:

  • Accounts affected will have a daily CREDIT limit of $200.All daily ATM transactions will remain at $500 and any PIN based transactions will remain at $1500.

  • We are proactively issuing you a card with a new account number.The PIN for your new card has changed.Please contact your local branch for a PIN change request.

  • Your current card will be closed in 30 days.

  • We are actively monitoring accounts 24 hours a day, 7 days a week for suspicious transactions.

There is no need to call us unless you see transactions you don’t recognize.  We have rigorous fraud systems in place to monitor accounts, and we’ll let you know if we see fraud on your account.

What you can do:

Here are a few tips to safeguard your account information on an ongoing basis.

  • Sign up for E-Alerts.  Set customized email alerts to stay on top of your account.

  • Enroll in online and mobile banking.  It’s an easy way to monitor your account anytime day or night.

  • Protect your account!  Remember to change passwords regularly, and never share your user name, password, or security questions with anyone.

  • Keep your information up to date.  Make sure that we have your current address, phone numbers and identification on file.

Thank you for your patience and ongoing trust as we work diligently to protect your account.